PRIVACY POLICY

1. Introduction & Entity Identification

Welcome to Miracle Digital (operating online via miracledigital.org).

Please be advised that Miracle Digital PH is a trade name operated under the registered sole proprietorship entity REINIER CAMPOS MILAGROSA (registered for Advertising Services, N.E.C., providing digital marketing and creative services including social media, content creation, video & graphic design, and logo & branding design).

Throughout this document, "we," "us," "our," or "Miracle Digital" refers to REINIER CAMPOS MILAGROSA. We are committed to protecting your personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), as well as applicable international regulations (such as GDPR where relevant).

2. Information We Collect

We collect personal information that you voluntarily provide to us when interacting with our website, booking discovery calls, purchasing service packages, or subscribing to updates.

A. Direct Personal Information

When filling out forms, booking calls, or placing orders via our website, we may collect:

• Contact Details: Full Name, Email Address, Phone Number ((+63) 999 9153 900).
• Location Details: Business address, physical billing address (e.g., Flordeliza St. Brgy Sto Cristo, SJDM, Bulacan).
• Project & Business Information: Brand names, target services selected (e.g., Social Media Management, Graphic Design, Video Editing, Ads Management, Web Development, Logo & Branding), and form input preferences.

B. Financial & Transaction Data

When purchasing packages or booking paid consultations through our website, your payment information is processed securely by authorized payment gateways. REINIER CAMPOS MILAGROSA does not store or process raw credit card numbers or banking passwords on our local servers.

C. Automated Technical & Analytics Data

As you navigate miracledigital.org, our servers and analytics tools automatically log:

• Device & Network Identifiers: Your IP address, browser type, operating system, and screen resolution.
• Usage Data: Pages viewed, time spent per page, click paths, and referring site URLs via cookies and tracking pixels.

3. How We Use Your Data

We use the collected information strictly for legitimate business operations under our registered PSIC line of business:

• Service Delivery: Fulfilling graphic design, web development, branding, and ad management services purchased through our cart or forms.
• Discovery Calls & Scheduling: Processing client discovery call requests (/book-a-call/) and populating custom inquiry parameters automatically.
• Communication: Sending transaction invoices, service updates, and direct follow-ups related to your project inquiries.
• Marketing & Updates: Sending periodic newsletters or agency updates (you can opt out at any time).
• Security & Performance: Monitoring website stability, preventing spam or fraud, and optimizing page load speeds.

4. Legal Basis for Processing

We process your personal information under the following legal frameworks:

• Consent: When you voluntarily submit forms, check boxes, or book discovery calls on our site.
• Contractual Necessity: To perform and fulfill creative service contracts or orders placed through our website.
• Legal Compliance: To maintain business, tax, and invoicing records as required by official regulatory bodies in the Philippines (e.g., BIR).

5. Third-Party Data Sharing

We do not sell, rent, or trade your personal information to third parties. We only share data with essential service providers bound by strict confidentiality:

• Hosting & Infrastructure: Hostinger (secure website hosting and file storage).
• Payment Processors: Authorized payment gateways (processing transactions securely).
• Analytics & Tracking: Google Analytics and advertising platforms (tracking anonymized site metrics and campaign performance).

6. Cookies and Tracking Technologies

miracledigital.org utilizes session and persistent cookies to remember active menu states, retain cart items, and collect analytics. You can disable cookies directly through your web browser settings; however, certain site features (such as shopping cart functionality) may not function properly without them.

7. Data Retention & Security

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal and tax obligations. We implement technical, organizational, and physical security measures—including SSL encryption and strict server permissions—to safeguard your information from unauthorized access, loss, or alteration.

8. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you hold the following rights regarding your data:

• Right to be Informed: Knowing how your personal data is collected and used.
• Right to Access: Requesting a copy of the personal information we hold about you.
• Right to Rectification: Correcting inaccurate or outdated information.
• Right to Erasure/Blocking: Requesting the deletion or removal of your personal data from our databases, subject to legal record-retention requirements.

9. Contact Us & Data Controller

If you have questions regarding this Privacy Policy or wish to exercise your data privacy rights, please contact the Data Protection Controller:

Business Entity: REINIER CAMPOS MILAGROSA (tdba Miracle Digital PH)

Registered Address: Flordeliza St. Brgy Sto Cristo, SJDM, Bulacan, Philippines

Email: hello@miracledigital.org

Phone: (+63) 999 9153 900

Website: https://miracledigital.org